- If you miss a payment, Clearypay will send you a text message and email letting you know the automatic payment has failed. If the automatic payment fails, Clearpay will try to collect payment from any other cards you have in your Clearpay account. You'll have until 11 pm the next day to make a missed payment before being charged any late fees.
- To pay a missed payment, simply login to your App or online and click PAY NOW next to your "overdue payment". If you’re worried about making a payment, contact Clearpay as soon as possible.
- If your payment is still outstanding, you’ll be charged a £6.00 late fee per late payment. Click here to find out more about late fees with Clearpay.
- Clearpay won’t approve any further orders until your account is up to date to help you get back on track. If you cannot make a payment, please contact Clearpay here.
Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. Please use Clearpay responsibly. You can check out the Clearpay Terms of Service here.