Is the postage free on returned items? 08 August 2019 13:48 Updated For more details, please refer to the "Return" part on our website. Related articles How do I return one or more articles? Are the shipping costs attached to my order refunded if I return it? Can I exchange an item? Can I return my order from the pick up point it was delivered to? I’m not happy with the item I ordered, can I exchange it in one of your shops? Comments 0 comments Article is closed for comments.