Delivery information

Shipping methods & Delivery countries

• Can I have my parcel delivered to a pick up point?
• Which countries do you deliver to?
• What are the different shipping methods available?
• Do you deliver to the Channel Islands?
• What is the pick-up point delivery?
• How much does shipping cost?

Delivering times & shipping costs

• Deliveries POST BREXIT
• Shipping rates and timelines
• How can I get my order quickly?

Delivery follow-up

• My order is still in preparation, what does it mean?
• The parcel tracking shows that my order has been returned to sender. What now happens to my order?
• The parcel tracking shows that my order has been returned to sender. Can my order be delivered again?
• My parcel has been damaged, what should I do?
• What should I do if the contents of my parcel have been damaged?
• How do I know that my parcel is available at the pick up point?

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