Loyalty Program
- How do I join the loyalty program?
- Is it free to join the loyalty program?
- How do I get free shipping?
- How do I get free returns?
- How do I earn offers and rewards?
- How do I use a reward?
- What happens if I return an item?
- Do all my purchases count towards points?
- How do I view my points?
- Do my loyalty points have an expiration date?
- My purchase is not appearing in my points balance. What should I do?
- I should have reached the next level but this hasn’t happened, who should I contact?
- If I make an in-store purchase and I am not a loyal member of that Boardriders family brand, can I still add that purchase to my loyalty account at the family brand I am loyal to and earn points?
- Can I use my reward on other Boardriders family brands?