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  2. Returns, Repairs and Warranty

Returns, Repairs and Warranty

Online return

  • Return Policy
  • How do I return as a member of our loyalty program?
  • How do I return items ordered as guest?
  • How quickly will I receive my refund?
  • How do I return one or more articles?
  • Is the postage free on returned items?
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Repairs & Warranty

  • I bought a defective item at a Element / Multi-Brand Name Store, can I sent it back to you?
  • What should I do if I have received a damaged or defective product?
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