Returns, Repairs and Warranty

Online return

• Return Policy
• How do I return as a member of our loyalty program?
• How do I return items ordered as guest?
• How quickly will I receive my refund?
• How do I return one or more articles?
• Is the postage free on returned items?

See all 19 articles

Repairs & Warranty

• I bought a defective item at a Element / Multi-Brand Name Store, can I sent it back to you?
• What should I do if I have received a damaged or defective product?